Jennifer brings a strong focus on process optimisation, strategic planning and continuous improvement. With 5 years of experience leading business operations in hospitality, she has developed a unique ability to apply a design-thinking mindset to her work.

Jennifer excels at identifying opportunities and innovation and refining processes through a human-centred lens, ensuring that solutions are both practical and impactful. Her background in hospitality has honed her adaptability and problem-solving skills, while her passion for understanding human interactions and leveraging digital tools enables her to design systems that enhance both business operations and user experiences.

For more information, see Jennifer's LinkedIn Profile here.